Keywords
agricultural services
farmer satisfaction
infrastructure
irrigation services
NIA
satisfaction
water management
How to Cite
Abstract
This study evaluated farmers’ adoption and satisfaction levels regarding services provided by the National Irrigation Administration (NIA) in the Angat-Maasim River Irrigation System (AMRIS), spanning selected municipalities in Bulacan and Pampanga, Philippines. Using a descriptive-correlational research design, data were collected from 393 randomly selected farmers through structured questionnaires. Results showed that while farmers exhibited high adoption levels of NIA irrigation practices (M = 4.51), satisfaction was moderate (M = 4.33), with communication receiving the highest and infrastructure maintenance the lowest ratings. Poor infrastructure maintenance was the most frequently cited problem (M = 3.03). A weak but significant positive correlation (r = 0.333) was found between adoption and satisfaction, suggesting that compliance may be driven more by institutional norms than by personal satisfaction. Findings highlight the importance of enhancing infrastructure, expanding training, and involving youth and women in irrigation governance to improve service effectiveness and sustainability.
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